Preloader

Loading...

Thank you

We have a dedicated Support Center for all of your support needs. It includes our Documentation and Ticket system for any questions you have. We usually get back to you within 12-24 hours.


Ticket system

In order to help speed up solution for your requests. Please follow steps below before submitting a new ticket. This is for the benefit of everyone in order to help find the solution for your question quickly.

  1. Make sure you are running the latest version of this template.
  2. Make sure you have installed all the necessary plugins.
  3. Check out the documentation for the answer to your questions.
  4. Disable any additional 3rd party plugins you are using to check if it fixes the issue.
  5. If you still have the issue. Submit a ticket with URL of page which has issue.
Item support includes:
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Availability of the author to answer questions
However, item support does not include:
  • Customization services
  • Installation services
- AliThemes Team -